Contact Us

We’re here to help! Whether you have a question about your order, need assistance finding the perfect puzzle, or just want to share your completed puzzle masterpiece with us, please do not hesitate to reach out.

Customer Support:

  • Email: support@puzzloom.com
  • Phone: +1 833-432-6986
  • Business Hours: Monday - Friday, 9:00 AM to 6:00 PM (GMT+8). We strive to reply to all email inquiries within 24 business hours.

Company Information (For Business & Returns):

  • Company Name: Wuhan Sihanqi Network Technology Co., Ltd. 
  • Physical Address: Room R998, No. 5, 15th Floor, Unit 06, Building 06, Phase II R&D Building, Laser Engineering Design Headquarters, No. 3 Optics Valley Avenue, East Lake High-tech Development Zone, Wuhan, Hubei Province, China. (Zip Code: 430205) (Note: If you need to return an item, please contact our support team via email first to receive the exact return instructions.)